HelpMuslim Policies & Transparency Hub

1. Information Collection

HelpMuslim collects limited personal data strictly necessary for humanitarian operations, including but not limited to:

• Contact information provided voluntarily for donation receipts
• Payment processing details (handled by secure third-party processors)
• Communication records for service improvement purposes

Note: We adhere to data minimization principles, collecting only what is essential for humanitarian aid distribution.

2. Data Usage

Collected information is utilized exclusively for:

• Processing and acknowledging voluntary contributions
• Providing updates on humanitarian projects
• Improving our aid delivery mechanisms
• Complying with financial record-keeping requirements

3. Data Protection

We implement appropriate technical measures including:

• Encryption of sensitive data transmissions
• Regular security assessments of our digital infrastructure
• Limited access protocols for volunteer staff

1. Nature of Services

HelpMuslim operates as a voluntary humanitarian initiative facilitating:

• Collection of voluntary contributions for direct aid distribution
• Coordination of relief efforts through grassroots networks
• Public education about ethical humanitarian practices

2. Donation Terms

By contributing funds, you acknowledge and agree:

• All donations are voluntary gifts without expectation of return
• No tax deductions can be claimed until formal registration is completed
• Funds will be allocated according to immediate humanitarian needs
• While we strive for 100% allocation to aid, up to 15% may cover essential operational costs

Humanitarian Note: We prioritize direct aid over administrative expenses, maintaining detailed records of all fund allocations.

3. User Responsibilities

Users of HelpMuslim services agree not to:

• Misrepresent the nature of contributions or expected benefits
• Use our platforms for unlawful or unethical purposes
• Attempt to compromise our humanitarian operations
• Make false claims about our legal status or capabilities

1. Fund Allocation

As an unregistered voluntary initiative, we maintain the following financial practices:

• Separate bank accounts for humanitarian funds and minimal operational expenses
• Quarterly public reports on fund allocation (without identifying individual recipients)
• Photographic documentation of major aid distributions (when culturally appropriate)
• Volunteer-led financial oversight committee

2. Expense Breakdown

Typical allocation of received funds (approximate percentages):

3. Audit Process

While not subject to formal audit requirements, we implement:

• Monthly internal reconciliation by volunteer accountants
• Annual review by independent humanitarian professionals
• Public disclosure of major expenditure categories
• Open-book policy for major contributors upon request

1. Core Principles

HelpMuslim adheres to internationally recognized humanitarian standards:

• Humanity: Prioritizing relief of human suffering without discrimination
• Impartiality: Aid based solely on need, without political or religious conditions
• Neutrality: Not taking sides in conflicts or political disputes
• Independence: Maintaining autonomy from governmental or institutional agendas

Educational Note: These principles derive from the International Red Cross and Red Crescent Movement's Fundamental Principles.

2. Cultural Sensitivity

Our aid distribution incorporates:

• Respect for local customs and religious practices
• Gender-appropriate aid delivery methods
• Collaboration with community leaders
• Adaptation of aid packages to cultural dietary requirements

3. Accountability Framework

We maintain ethical accountability through:

• Beneficiary feedback mechanisms
• Third-party monitoring of selected distributions
• Public reporting of challenges and shortcomings
• Whistleblower protection for volunteers reporting concerns

1. Volunteer Expectations

Individuals assisting HelpMuslim initiatives agree to:

• Maintain confidentiality of sensitive beneficiary information
• Refrain from exploiting their position for personal gain
• Adhere to our humanitarian ethics charter
• Report any conflicts of interest immediately

2. Content Contributors

Those providing educational or promotional materials must:

• Ensure accuracy of humanitarian information
• Avoid sensationalism in depicting crisis situations
• Respect dignity of aid recipients in visual materials
• Clearly distinguish between factual reporting and opinion

3. Fundraising Standards

Individuals organizing fundraising initiatives on our behalf shall:

• Clearly state HelpMuslim's unregistered status
• Not make promises about tax benefits
• Provide accurate information about current aid priorities
• Remit collected funds within 7 days of collection

1. Cross-Border Contributions

HelpMuslim accepts international donations with these understandings:

• Donors are responsible for compliance with their jurisdiction's laws
• We cannot provide advice on foreign tax implications
• Funds may be subject to currency conversion fees
• Large transfers may require additional due diligence procedures

2. Anti-Money Laundering

Our voluntary safeguards include:

• Not accepting cash donations exceeding ₹10,000
• Maintaining records of all transactions over ₹50,000
• Verifying identity for large or unusual contributions
• Reporting suspicious activity to appropriate authorities

3. Sanctions Compliance

We implement measures to ensure:

• No funds are directed to sanctioned individuals or entities
• Geographic restrictions are observed where required by law
• Humanitarian exemptions are properly documented when applicable
• Regular review of changing regulatory requirements

1. GDPR-Style Rights

While not legally bound by GDPR as an Indian initiative, we voluntarily extend:

• Right to access personal data we hold
• Right to request correction of inaccurate information
• Right to restrict processing in certain circumstances
• Right to object to direct marketing communications

Implementation Note: These rights are implemented through informal processes appropriate to our small-scale operations.

2. India Data Protection

In anticipation of India's evolving data protection framework, we:

• Limit data collection to necessary humanitarian purposes
• Store Indian donor data on domestic servers when feasible
• Provide clear opt-out options for communications
• Appoint a volunteer data protection coordinator

3. Data Retention

We maintain records according to these guidelines:

• Financial records: 7 years from transaction date
• Donor contact information: Until request for deletion
• Beneficiary data: Anonymized after distribution completion
• Communication records: 2 years unless required for dispute resolution